Shipping Policy — Frostly

International Shipping
At Frostly, we work with international fulfillment centers that ship products directly to the address provided at the time of purchase on our official website.

Delivery Times

• Processing and dispatch: 1 to 3 business days after payment confirmation.

• Estimated delivery: 5 to 12 business days, depending on the destination country and shipping carrier.

Tracking
All orders include a tracking number, which will be sent by email so you can monitor the progress of your delivery.

Partial Shipments
For orders containing more than one Frostly unit, products may be shipped in separate packages, each with its own tracking number.

Possible Taxes and Duties
In rare cases, local customs authorities may apply additional taxes or duties. These costs are the sole responsibility of the customer.

Shipping Address
It is important to carefully review your shipping information before completing your purchase.
In the event of an incorrect address or recipient absence, the package may be returned to the sender, and the cost of reshipping will be the customer's responsibility.

Customer Support
If you have any questions or need assistance, our support team is available by email at: support@frostlyofficial.com.

👉 By making a purchase on our website, the customer automatically agrees to all the terms and conditions described above.